Cookies Policy | Lucky Vibe Casino

About cookies and similar technologies

Cookies are small text files that a website may place on your computer, mobile phone, tablet or other device when you visit. They allow the website to recognise your browser or device and remember certain information. Cookies can help a website function correctly, keep pages secure, remember preferences and understand how visitors use the site.

Some cookies are placed by Lucky Vibe Casino, while others may be placed by carefully selected service providers that support website operation, security, analytics or other functions. These providers may process information collected through cookies on our behalf, subject to appropriate arrangements and applicable privacy requirements.

We may also use similar technologies, such as pixels, tags, software development kits, local storage and device identifiers. For simplicity, this policy refers to cookies and similar technologies together as “cookies”. The information collected through these technologies may include your IP address, browser type, device type, operating system, language settings, pages visited, links selected, approximate location and information about how you interact with the website.

Cookies generally do not directly identify you by name. However, information collected through cookies may be combined with other information we hold about you. Where this occurs, the combined information will be handled in accordance with our Privacy Policy and applicable law.

How we use cookies

Strictly necessary cookies

These cookies are required for core website functions. They may support account access, session management, navigation, fraud prevention, security controls, responsible gambling features and the delivery of pages or services you request. Without these cookies, parts of the website may not operate properly. Because they are necessary for the website to function, they may be used even when other cookie categories are declined, where permitted by law.

Preference and functionality cookies

These cookies help remember choices you make, such as language, region, display settings and other preferences. They may make your visits more convenient by reducing the need to repeat the same selections. If you disable these cookies, the website may still be available, but some features may not work as intended or your preferences may not be retained.

Analytics and performance cookies

These cookies help us understand how visitors use the website. Information may be used to measure traffic, identify popular pages, monitor website performance, detect errors and improve content, navigation and functionality. Analytics information is generally reviewed in aggregated or statistical form, although it may be linked with other information where necessary for legitimate business, security or compliance purposes.

Security, fraud prevention and compliance cookies

We may use cookies and similar technologies to protect accounts, prevent unauthorised activity, identify unusual behaviour and support the integrity of our services. These technologies may assist with age and identity controls, responsible gambling processes, payment security, fraud detection, anti-money laundering requirements and other legal or regulatory obligations.

Advertising and marketing cookies

Where used and permitted, these cookies may help measure the effectiveness of marketing campaigns, limit repeated advertisements, understand which content is relevant to visitors and present information that may be more suited to their interests. Marketing cookies may be set by us or by third-party advertising or measurement providers. We do not use cookies to remove your responsibility to gamble within your means, and marketing activity may be subject to age, location, consent and responsible gambling controls.

Your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. Depending on the cookies involved and applicable requirements, you may be able to accept, reject or manage optional categories. Your choices may be stored so that the preference tool does not ask you again for a period of time. If you clear your browser data, use another browser or use another device, you may need to set your preferences again.

You can also control cookies through your browser or device settings. Most browsers allow you to view, block or delete cookies, and some allow you to receive a warning before a cookie is stored. Browser instructions vary, so you should check the help or privacy settings provided by your browser or device manufacturer.

Blocking all cookies may prevent the website from operating correctly or may affect account, security and session features.
Deleting cookies may remove saved preferences and may require you to sign in or make selections again.
Cookie controls on one browser or device may not apply to another browser or device.
Some third-party technologies may have their own privacy or opt-out controls.
Declining optional cookies does not necessarily stop all advertising or communications; it changes how certain technologies may be used.

Where required, we will request consent before using optional cookies. You may withdraw or change consent using the available cookie preference tool, where provided. Withdrawing consent does not affect processing that was lawful before consent was withdrawn.

Third parties, retention and updates

Some website functions may rely on third-party services, including hosting, security, analytics, payment, customer support, identity verification and marketing providers. These services may use cookies or similar technologies in accordance with their own policies and instructions. Third-party cookies may have different names, purposes and retention periods from those used directly by Lucky Vibe Casino. We encourage you to review relevant third-party privacy information where it is made available.

Cookies may be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain for a set period or until you delete them. The retention period depends on the cookie’s purpose, technical requirements, security needs and applicable legal obligations. We aim to retain information only for as long as reasonably required for the purpose for which it was collected, or as otherwise required or permitted by law.

We may change this Cookies Policy from time to time to reflect changes to our website, technologies, services, legal obligations or business practices. When changes are made, the updated version will be published on this page with a revised effective date where appropriate. You should review this page periodically so that you remain informed about how cookies are used.

If you have questions about this Cookies Policy or wish to exercise a privacy right, please use the contact or privacy request process made available on the website. We may need to verify your identity before responding to certain requests. Any request will be handled in accordance with applicable Australian privacy law and our Privacy Policy.